Blueye Service
Troubleshooting and repair after water damage
The price includes replacement of all electronics inside the drone. If we the leakage is minor and only some of the electronics boards needs replacement the final price of the repair will be reduced.
Blueye Robotics
$3,800.00
Book online
After completing the booking our service engineers will reach out to arrange shipment to Blueye.
Repair
Our engineers will do a full check of the condition of your vehicle and replace damaged components. Expected turnaround time is two weeks from we receive the unit.
Extended warranty
After the repair you will receive one year warranty on the work performed on your drone.
How could an underwater drone get water damaged?
The Blueye ROVs are designed and certified to be waterproof to a depth rating of 1000 ft. We have also designed the underwater drones to be serviceable in the field by the end-customers, to perform changes such as:
Replace the battery
Replace worn down thrusters
Replace tether
Change equipment connected to the guest ports on X3 and X1
In such cases, diligence and care must be applied to ensure the integrity of the o-ring seals. However, we all know mistakes can happen. For an underwater vehicle this can be catastrophic. But, thankfully we do offer service and repair for such cases.
In some cases a leakage could also be the result of material fatigue on old units which has not been services before.
During manufacturing each unit is pressure tested to ensure all o-ring seals are intact. However, in the rare case of an manufacturing error and the unit is still under warranty, the repair will of course be covered.
What is included?
The price for this repair product includes replacement of all electronics, which is normally required if water has entered the underwater drone.
If the damage is minimal and we are able to reuse some of the components we will deduct the reused electronics boards from the repair.
The price does not include other parts and our service engineers will reach out if anything unexpected is discovered during the repair.
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